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The CX Solutions Summit is a highly focused event that brings the industry together to build relationships. In addition, you’ll enjoy interactive seminars, networking with peers and valuable introductions with innovative suppliers in the industry.
Who should attend?
Chief of Customer Experience
Director of Customer Experience/CX
Head of Customer Experience/CX
VP of Customer Experience/CX
Customer Experience/CX Manager
Chief Customer Strategy Officer
Chief Customer Officer
Head of Customer Services
Director of Customer Services
Customer Services Manager
Head of Digital
Director of Customer Support
VP of Customer Support
Head of Customer Support
Customer Support Manager
Why attend?
The event will guarantee:
– Pre-arranged meetings with solution providers of your choice
– 20 minute meeting slots will be relaxed and civilised, with no hard sell
– Attend a tailored programme of inspiring seminars
– Easily compare and benchmark potential products, services and solutions
– You will be one of just 40 guests at the event, ensuring that you get personal attention
– Attendance is entirely free of charge, which includes entry to our seminars.
What’s included in a LIVE event?
– A full pre-arranged itinerary of one-to-one meetings
– Complimentary seminars hosted by some of the industry’s most dynamic minds
– Meals and refreshments throughout
– Access to all presentation material
– Wi-Fi access
What’s included in a VIRTUAL attendance?
– A full pre-arranged itinerary of one-to-one meetings
Testimonials
‘Great event, really good conversations with very interesting businesses, lots of opportunities’
‘All of the team were professional, engaged to assist and motivated, 10/10 for them.’
‘Very well organised event. Some great conversations and insights.’
‘Fully packed event, with lots of food for thought. Well organised and facilitated; great event to make new connections.’
‘Really informative seminars, well organised event; lots of food for thought.’
‘Fantastic event! Well organised; definitely will attend future ones.’
‘Thought-provoking, and gave time to think.’
Delegates FAQs - LIVE
Attendance at the event is entirely complimentary, and includes your itinerary of meetings and seminars and all meals and refreshments; including an evening dinner and entertainment. There is no catch; delegates that meet our event criteria are hosted by the attending suppliers. At the time of booking, you will complete a form which outlines the terms and conditions of attendance. The team are happy to help if you have any further queries.
The main focus of the event is pre-arranged, face-to-face meetings between attending delegates (like yourself) and key industry suppliers. You will have the opportunity to network with peers, attend topical seminars and update yourself with industry knowledge and trends. When you arrive at the event, you will be shown the meeting area and your itinerary. Meetings are hosted at clearly labelled supplier stands; all you need to do is navigate your way to the chosen supplier stand at your appointment time.
There is no catch; delegates who meet the event criteria are hosted by the attending suppliers.
There is no hard sell at the event. Suppliers in attendance are looking to meet with you to discuss forthcoming projects and requirements, and to listen to the needs of your business. The premise of the event is to form and develop business relationships, and there is no pressure to sign on the dotted line!
The dress code during the day is business attire. For the attendees are expected to wear smart dress or evening wear; but the event is not black tie.
In the run up to the event, you will be sent login information for our online pre-event selection process. From here, you will be able to confirm your details, select seminars, shortlist and prioritise suppliers you would like to meet, add any additional information regarding dietary or accessibility requirements and review and submit all of your information.
Working on selections that you have made online, and those from attending suppliers, we put together individual itineraries following the priorities below:
– Perfect matches; where a delegate and supplier have both requested to meet one another
– Delegate requests; where you have an interest in a particular supplier’s product/service
– Supplier requests; where supplier have registered an interest in meeting a delegate
You will also have the opportunity to select industry-lead seminars and case study sessions, which will take place over the course of the event. These will also be added to your personalised itinerary.
Delegates FAQs - VIRTUAL
For our Forums and Summits, delegates are a procurement buyer to a specific industry. Attendance for delegates to any Forum or Summit, is entirely free.
For our Forums and Summits, delegate attendance is entirely free.
At the heart of our Forums and Summits is an itinerary of pre-arranged, online one-to-one meetings between industry relevant delegates and suppliers. Meetings are hosted via video meetings and are all bespoke to you and your business, all you need to do is log on to your attendee page and click on the links to join the meeting.
There is no hard sell guaranteed at any of our events. Suppliers and service providers who attend are looking to meet with you to discuss your forthcoming projects and requirements, and to listen to the specific needs of you and your business. The premise of the events is to form and develop new business relationships – there is no pressure to sign on the dotted line!
If you are attending one of our Forums or Summits, we will send you login information for our online pre-event selection process. From here, you will need to confirm your details and shortlist the suppliers that you wish to meet.
We will create your personalised itinerary based on the information you supply and on your own personal preferences.
At our Forums and Summits, we work on selections that you have made online, cross-referencing with those from attending suppliers. Your individual itinerary is put together based on the following priorities:
- Perfect matches; where a delegate and supplier have both requested to meet one another
- Delegate requests; where a delegate has an interest in a particular supplier
- Supplier requests; where a supplier has registered an interested in meeting a delegate
The seminars you select will be added in-between these meetings on your personalised itinerary.
As an attendee, you will be sent a link to your personal attendee page, here you will see your itinerary of meetings. These meetings have been allocated through either delegate or supplier choices.
At each appointment time, a notification will appear in the activity box and ask you to join. Please click on the join now button on your screen and you will be connected to your meeting.